Terms and condition

Terms and Conditions

1. Introduction
   These terms and conditions govern your use of our online food delivery service. By accessing and using our services, you agree to comply with these terms. If you do not agree to these terms, please refrain from using our services.

2. Order and Payment
   - Orders placed through our website or app are subject to availability.
   - All prices are listed in [Currency] and include applicable taxes unless otherwise stated.
   - We accept various payment methods, and payment must be made at the time of order.

3. Delivery and Fulfillment
   - Delivery times are estimated and may vary based on location, weather conditions, and other factors.
   - While we strive to deliver within the estimated time frame, we cannot guarantee delivery times.
   - Delivery charges may apply based on your location.

4. Cancellation and Refunds
   - You may cancel your order only if the food has not yet been prepared. Once preparation begins, cancellation requests cannot be processed.
   - In the event of an incorrect or unsatisfactory order, please contact us within 24 hours. We will work with you to resolve the issue, including offering refunds or replacements where applicable.

5. Food Allergies and Special Diets*
   - While we make efforts to accommodate food allergies, we cannot guarantee the absence of allergens in our food. Customers are responsible for notifying us of any allergies or dietary restrictions before ordering.
   - We offer vegan, gluten-free, and other dietary options as listed on our menu. However, cross-contamination may still occur in our kitchen.

6. User Account and Security
   - If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password.
   - You agree to provide accurate and up-to-date information when placing an order.

*7. Privacy and Data Protection*
   - We take your privacy seriously and are committed to protecting your personal information. Please review our Privacy Policy for more details on how we handle your data.

8. Indemnification
   - You agree to indemnify and hold harmless our company, employees, and affiliates from any claims, damages, or legal liabilities arising from your use of our services.

9. Limitation of Liability
   - Our liability for any damage caused by the services will be limited to the amount paid for the affected order. We are not responsible for any indirect or consequential losses.

10. Changes to Terms
   - We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly.

11. Governing Law
   - These terms are governed by the laws of India, and any disputes will be resolved in the courts of mahrashtra